Just like to say thank you to the team Keystones Property especially Candice for helping us purchase our house. Candice was our main contact and her service was absolutely amazing. She was very professional and made the whole process of buying a house very easy. She was always ready to help and advise us when needed and super quick to chase up any queries. We appreciated the regular courtesy call made to keep us updated on what was happening. Thank you for once again. Wish the team all the best.
I asked my previous neighbour of her experience selling with Keystones and she was full of praise so we arranged for a valuation. Hayden visited and I was very happy with the advice he gave me. We decided to use Keystones and am so glad we did. Special mention to Sam Pond who oversaw the 40+ viewings. You were a star! We received numerous offers and I was really impressed with the way Chris dealt with the offers, making sure there were no time wasters and ensuring we got the best deal possible. Candice introduced herself as the sales progressor and became our main point of call and I must say she is an absolute asset to the team. Liaising with our buyers, solicitors and the agents who we are then buying through. We are approx 4-5 weeks from completion and hit a bit of a blip which caused some stress and sleepless nights but thanks to Candice this was quickly sorted. Fingers crossed we get to completion. For anybody contemplating what estate agent to use I can only say that you will get a 5 star service from the whole team at Keystones.
As a first time buyer we were not sure how the whole buying process worked but with Keystone it was very quick and easy. Sam pond, our agent, showed us the property 2 times. He was very helpful always. After that Mr Scott , Hayley then Candice They all were very supportive and helped us through the whole process making it smooth, quite easy to understand and less stressful. They are doing very hard work within buyer ,seller and their solicitors( Ms Candice worked harder in the final stages ) Thank you so much to all of you, you're a great team! Definitely will recommend this agency to anyone!
Had a really good experience with Keystones in the process of purchasing a property. Sam was very friendly, professional and helpful in showing us the house, and calmly going through every question we would have. He also went out of his schedule to show us another one of their properties that day right after our first viewing. Although I think purchasing a property in the UK is very time consuming in comparison to other countries, I can comfortably say that Keystones Property made the process very easy for me. Once the sale was confirmed, Candice made sure there would be no hold-ups on any sides of the purchase, and that all communication runs smoothly. Really appreciate her effort in the process. Thanks to both of them and the solicitor that they recommended, we will soon have a place we can call home.
I have no reservations in recommending Keystones. From the first meeting and through the whole process they have been professional and friendly. A great team effort from Keystones, but a special thanks to Sam for hosting all the viewings on our behalf, and to Candice who has been a huge help and kept us informed on the progress of the sale.