At the completion stage and overall, I am happy with the service that Eugene and Team provided at Your Move in Romford. Communication was really good from viewing the property to purchasing and going through the usual conveyance process. I did use their in-house mortgage broker, in reality I could have used any broker, but I think the service and advice received was excellent from the broker. - getting a quick decision from the lender. I think there is benefit and synergy having them both under one-roof, particularly, when there are delays in the conveyancing side and the ability to chase and push through.
As a first time buyer we were not sure how the whole buying process worked but with Your Move it was very quick and easy. Georgia, our agent, showed us the property three times even before the owner accepted the offer, answering our questions and messages even after working hours. When the case was passed to Eugene, the sales manager, we felt very supported and helped us through the whole process making it smooth, quite easy to understand and less stressful. Ashley, the broker that works for them is amazing and super quick. Thank you so much to all of you, you're a great team! Definitely will recommend this agency to anyone!
Jamie, Eugene and their team made selling our house feel like a piece of cake! The whole process was highly organised and super efficient. What looked like a daunting task to us turned out to be stress-free, and our house was sold within 2 weeks at a very good price. We encountered some unexpected delay before exchange, but Eugene worked tirelessly on our case and offered us invaluable advice with daily updates. He kept things on track, and we're now looking forward to completion, which wouldn't have been possible without his help. We wholeheartedly recommend the Your Move Romford team for their sterling services.
Eugene and his team were very professional, accommodating and they ensured our purchase went as smooth as possible. Their responses were quick and Eugene personally showed us our home a few times during the process, to ensure we were happy with our purchase. As first time buyers who have previously had a bad experience with estate agents, we are happy to say that Your Move is a very recommendable agent.
Found the agent deceiving and cunning. Placed a offer for a property and the agent tried to force their in-house mortgage Brooker when I refused they said my offer is acceptable and asked me to do the survey without any formal confirmation of any kind this made no sense to me. Normal process is the seller accepts the offer and then solicitors gets involved....am I wrong? They tried to play buyers against each other to pump the price up that's the feeling I got..... beware of this branch. After several messages manger did not get back but finally pinned him down he also took me for a fool..... please be careful do not use this agent.